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FAQ

Frequently Asked Questions

What devices are compatible with the Kiap Kiap!


The Kiap Kiap! could be fixed on most laptops and tablets eg. iPads. For guides on laptops and tablets please refer to our guides on our blogs here.




What material is Kiap Kiap! made of?


The product is made up of high-quality Polylactic acid, or PLA. This is non-toxic and child-friendly.




How to solve the mirror image issue? (ie. The screen image is upside-down)


โ€“ For laptop users, download the snap camera and use โ€˜flip faceโ€™ filter by Philip to flip your video image. โ€“ For tablet users, share your screen and open up your photo app to share a flip image of your video. โ€“ You may also want to check out our guides for a more detailed tutorial on how to set it up




Why is it not working on my virtual meeting app?


โ€“ For laptop users, download the snap camera and use โ€˜flip faceโ€™ filter by Philip to flip your video image. โ€“ For tablet users, share your screen and open up your photo app to share a flip image of your video. โ€“ You may also want to check out our guides for a more detailed tutorial on how to set it up




How can I write on the keyboard?


We understand the frustration of not able to write properly on the keyboard while using the Kiap Kiap! on laptop. Fear not! You can try to put a simple backing for example a think book/cardboard. Pro tip: we tried out a simple A4 whiteboard that sits nicely on your laptop keyboard and allows you to write/draw easily. We prepared a short demo article here. Feel free to share with us other ways of using the Kiap Kiap! ๐Ÿ˜Š




Having trouble presenting using laptop?


We understand the frustration of not able to write properly on the keyboard while using the Kiap Kiap! on laptop. Fear not! You can try to put a simple backing for example a think book/cardboard. Pro tip: we tried out a simple A4 whiteboard that sits nicely on your laptop keyboard and allows you to write/draw easily. We prepared a short demo article here. Feel free to share with us other ways of using the Kiap Kiap! ๐Ÿ˜Š




Who can use the Kiap Kiap?


The initiative is brought forward to help teachers and students during remote learning. However, Kiap Kiapโ€˜s application is really up to you! So everybody can use the Kiap Kiap!๐Ÿ˜Š Share with us your creative ways of using the Kiap Kiap! by tagging our hashtags of #Letsgetkiaping #Kiapkiap or @thekiapfamily




Bulk order enquires?


Thank you for your interest and support ๐Ÿ˜Š For bulk purchases, please contact us here and we will connect with you asap. Or you could reach us at: hello@modelupkids.com




What if I need additional support?


You can drop us an e-mail: hello@modelupkids.com Or send us a message at contact us.




Can I customize my Kiap Kiap's colors / logo / etc?


Thank you for your interest and support! For customizations, please contact us here and we will connect with you asap. Thank you! Or you could reach us at: hello@modelupkids.com




Who are the Kiap Kiap team?


Hello! Thank you for showing interest in our initiatve. We are a group of graduates from SUTD and the Kiap Kiap! is our first initiative as we begin building our edu-tech start up - Model Up. Find out more about us here ๐Ÿ˜Š





Helpful Guides:

Setting up easy home base learning.
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